how honest should you be in an interview?

February 16th, 2012 by Judi

honesty3How honest should you be when you’re interviewing?  Unequivocally one hundred percent honest.   But don’t confuse honesty with showing all your cards or not utilizing the power of presentation.  Nor does honesty mean volunteering your dark secrets – perceived or otherwise – from the moment you walk through the hiring company’s door.

For far too many jop search candidates, honestly is one extreme or the other.  Either the job seeker throws everything out there too early and unnecessarily or hides it because he’s defensive about whatever it is he doesn’t want to be honest about.  Either way, it only causes trouble.  Finding your perfect job does not mean giving all your power to the interviewing company. 

This isn’t a process where you everything you say and do screams “Hire me, hire me, hire me!”  When you confess to your interviewer, or conversely, hide as much as you can, that’s what you’re thinking and that’s the message you’re conveying.    Consequently, the interview never goes as smoothly as it otherwise might.

 If there’s something in your employment history that’s caused you problems in the past, there’s no reason to blurt it out.  You’ll get no recognition or appreciation for that.  In fact, the only thing you’ll get in return is…..dropped from consideration.  Instead, examine the circumstances under which those problems took place and ask questions to make sure those conditions aren’t present in the job for which you’re interviewing. If they are, gracefully decline to continue the process.

Being fired, returning to the corporate world after self employment, and being unemployed for several months are just three instances that put candidates unnecessarily on the defensive.   Flip it.  Find the positive.  What did you learn from being fired?  What are your positive characteristics aside from what happened to cause the termination?  And by the way, are you absolutely sure the termination was your fault?    If it wasn’t, don’t say that outright!  The phrasing of your presentation can convey the same meaning.

Recently a client asked me to critique his resume and cover letter.  They’d just been done by a professional resume-writing firm, and he wasn’t comfortable with the result.  He lives in one state and is planning on moving to another.  They advised him to omit the locations of his previous jobs saying “the job is about you, not the location.”

They also advised him to get both a P.O. box and a phone number in his targeted city, then to enlist forwarding services.  My question was, what happens when a prospective employer wants him to come in for an interview tomorrow…..because they think he lives only a few miles away?  There’s a very easy way not to have the distance work against you so that you can search within an honest framework, but that’s another column.

Then, as if those two instances of duplicity weren’t enough, they tucked his self-employment time under a previous job. 

Why walk into an interview crossing your fingers that they don’t find something out?  How relaxed can you possibly be under those circumstances?  And if they hire you and then discover the truth, you’re tainted, and everything else you do or say from that point on is suspect. 

There’s one hard and fast rule that overrides any instance where you haven’t had to – or felt a reason to – provide what could be considered extraneous information.  When you are asked a direct question, one usually designed to clarify, answer it directly, honestly and with a smile.  Don’t lose your composure or get defensive.  Handle it gracefully.  Most situations aren’t the big deal so many candidates perceive them to be.

Keep the power within yourself.  To find your perfect job, you need to know what you’re looking for.  Your questions are designed to elicit that information, while your answers are designed to sell yourself, even as you’re processing what you’re learning.  Remember, you have the power to make a choice too.

Free Q & A, February 14

February 13th, 2012 by Judi

Q & ARegister to listen in, even if you don’t have a question to ask!  Handout and recording provided.  3 pm eastern, Tuesday, February 14 - go to www.AskFindthePerfectJob.com

bad grammar: it ain’t pretty

February 10th, 2012 by Judi

slide_5260_72260_largeOne of my clients just sent me a resume he’d paid for.  It was full of &s and had words capitalized that shouldn’t be.  This is from someone who has an impressive web page and appears to be quite the resume expert – and as far as I knew earlier, was.  My client made some adjustments and his version was much better. 

And under the heading of “Would you do business with staffing agency?” comes the below email, forwarded five minutes later by my sister, a principal at an architectural firm that does high-profile projects like stadiums and university buildings:

Just checking in before the weekend to say hello and to see how (name of company) may be able to help you with your short or long term staffing needs.  Would love to come in for a quick chat, see how you are and bring you through some excellent salary information for 2012.

Have a wonfderful wekend and please think of me first when a stafiing needs arises.

From the Branch Manager, no less and no, my sister has not done business with them before.  I only replaced the company name with the phrase in parenthesis. This person obviously doesn’t double check her emails – how attentive to detail can she be when sending a temp to a client?

I’ve written so many columns on grammer you’d think I was an English teacher.  I’m not perfect – I proof, but from time to time I miss something.  So do professional editors, by the way.  But when a problem shows up repeatedly and/or in multiple forms, that’s not from overlooking something, it’s from (pick any of the following) carelessness, stupidity, arrogance, lack of intelligence, laziness, blatant disregard, not caring.

You are judged by your presentation.  In absence of information to the contrary, the information is interpreted negatively.   And no one, no one is going to give you the benefit of the doubt when your resume, or a similar form of business communication, is a mess.

You don’t believe me?  How many professional brochures do you see with &s distributed liberally throughout the copy, over capitalization, typos, grammer mistakes, etc?  Very, very, very, very few. 

And if you happen to find one, what’s your reaction?  “Look!  How funny!  They missed something!”  Now what if you picked up a brochure for a car, or refrigerator, or an HD TV and the brochure had multiple mistakes on every page?  Would you buy?  Or walk away?

I rest my case.

yes, it’s possible to love your job

February 2nd, 2012 by Judi

imagesCAWWYIVPKnow someone who loves their job?  What do they look like when they talk about it?  If you work with them, what are they like as they walk around doing their job?  What about someone who’s marking time and would rather be elsewhere?  Have you ever loved one job and hated another?  What was the difference in the way you felt?

Everyone of us has had a teacher that inspired us because that person was dedicated to their subject and devoted to passing on knowledge to students.  Then there are the teachers who make a great argument for why tenure should be revoked.  In college, I received an A for my most difficult class out of  all 4 years. 

I didn’t intend to publicize this, but last week I was in the hospital for surgery and stayed over night.  The care of the RNs, and everyone else I encountered blew me away so significantly, I wrote a letter to the SVP Patient Care Services, copied the Director of Marketing, liked their Facebook page, and posted a blurb on it.

Danbury Hospital, in Danbury, CT, is a 400-bed teaching hospital.  Don’t tell me that automatically makes it a good facility – I was a recruiter for mid- and upper-level management in hospitals for 5 years.  My second job out of college was the admin in the Business Office/Finance department of a 150-bed private hospital in Dallas, TX, that was right across from Baylor Hospital (huge hospital – huge).  It might not count quite as much, but I was both a candy striper and an adult volunteer, and have been a patient more than once. 

I have never seen such a group of people who loved and excelled at what they do.  And this reflects back on Danbury Hospital, their philosophy, and their attention to their employees.   I know.  I asked the RNs and had it confirmed.  They all loved working there.  I knew that too.  I could see it.  How many times did you think you were joining a great company and then….pffffft, big let down?  There’s a huge fundamental problem with how job seekers go about their search – (see part 2 next week for that)

While I was in the OR holding room, everyone connected with my case introduced themselves; checked my name, DOB, and procedure to their chart and my wristband; smiled; passed on info; and asked me a bit about me.  And still the place was jamming.  7 am in the morning and it was vibrating with positive energy, smiles, laughter, and activity.

I woke up in the recovery room – same thing.  Ally – she looks like Courtney Cox – never missed a beat in checking on my pain level.  Smile, a few questions, reassurance…and off to another patient.

From the time I arrived to the time I left, I never once was concerned that I’d have to call someone when my IV needed to be replaced or remind someone to handle all those other lovely things that come with being in the hospital.  Each departing RN gave me the name of her replacement.  The replacement always stuck her head in and introduced herself, since I was a new patient to her.

I was right by the nurses station, so (between naps) I liked to watch the activity.  Very impressive.  Easy camaraderie.  Efficiency.  Efficiency of movement.   Relaxed energy.  No heavy sighs, no exasperated looks when the call button went off, no quiet disparaging comments about some annoying patient.

Even when a doctor called up to the floor, the RN who answered the phone relayed the call to another RN across the station.  “No,” she said calmly and with a smile on her face.  “He calls up here all the time expecting us to drop everything.  I’ve got patients to take care of.  He needs to come up here and see his patients himself.”

These were people who say, “I love my job,” and know how to be happy at work.  Sure, sure, you say.  You have to love nursing or why be a nurse?  That’s why I shared my hospital experience because I’m telling you, that ain’t true no way, no how.  Passion, pride, gratefullness for their career and their employer – it was all there.  This, in turn, made me glad to be there, and allowed me to fully relax because I trusted them 100%. 

So what about you?  Do you feel like that?  Have you ever felt like that and then lost that lovin’  feeling?  If you’ve been unemployed a long time, passed over for job offers, getting desperate, you may not find it next job either.   There is such a thing as your perfect job, your dream job.  If you want to find it, come talk to me.

Part 2:  that huge fundamental problem job seekers have that equates to shooting yourself in the foot

free Q & A tuesday – Jan 24

January 23rd, 2012 by Judi

Q & ARegister to listen in, even if you don’t have a question to ask!  Handout and recording provided.  3 pm eastern – go to www.AskFindthePerfectJob.com

Next one is February 14!

why you need a picture with your linkedin profile

January 19th, 2012 by Judi

linkedinLinkedIn is a networking tool. It generates, fosters, and builds relationships. We may be an online world, but people still like the comfort of a face. Of knowing what a person looks like.

More than that, hiring companies want to know what you look like. That’s why people don’t get hired from phone interviews. That’s why, even in the age of technology, face-to-face interviews in person or on Skype are still of paramount importance.

We’re visual. Inside sales will never replace outside sales. Reps still make phone calls and follow up with an in-person meeting.

So your picture communicates a great deal about you. That you don’t have a picture communicates even more. That you don’t list your name, but just use an initial – like I saw with one person yesterday – makes me wonder why that person is even on LinkedIn. Oddly enough, they were pretty active within their particular group.

In sales and human nature, the default is no. When we look for problems, we do that to avoid encountering that problem. So people don’t say “Maybe there’s no picture because the person is shy but I’m sure they’re very good at what they do – let’s interview them!”

Instead it’s “Why no picture? What are they hiding? Or do they just not care enough to put their best foot forward?” And you’re automatically second-rate, no matter how good the rest of you looks. If your resume and experience aren’t well presented, you get stamped with “maybe” but that really means “no.”

As a recruiter, I told my candidates “You’re getting married after two dates; you better find out how many kids they want up front,” and I still continue to make dating analogies.

That’s why I like what Joshua Waldman, author of Job Searching With Social Media for Dummies, says: “If you went to a dating site and read the profile of the mate of your dreams, but instead of a tall blond, you see a blank, would you believe that that person says?”

We use what the person looks like to give us insight into who they are. Are they smiling? Do their eyes smile? Do they look confident? At ease with themselves? Is it a well-done picture or something they snapped holding a camera in front of their face?

Your LinkedIn picture needs to be a head and shoulders shot, with a plain background (so it doesn’t compete with your face), a nice shirt, a smile. I’ve seen ones where the person was in a family shot or playing with their dog or shaking hands with someone and one I saw the person was actually glaring. Like they were mad at the person for taking their picture. There’s an attractive photo that will encourage contact!

Don’t kid yourself that it’s not necessary or that you’ll get around to it. If you’re on LinkedIn, then make the most of it. Joshua’s book is excellent, and so is Jason Alba’s I’m on LinkedIn, Now What? Resources are out there. If you’re going to do it, do it well and do it effectively, otherwise you’re, in effect, sabotaging your job search.

I want your story!

January 17th, 2012 by Judi

Were you unemployed and recently found a job you love?  Were you simply looking to make a change and undecided about if you should, did, and are glad you made the leap?  Please email me and I’ll provide you with more info.  This is for a book – and while I need to know who you are now, ultimately you can be anonymous if you wish. judi@findtheperfectjob.com

Is company or job stability stable?

January 16th, 2012 by Judi

building implodingFor my in-depth clients and students, there are a few very specific, headache inducing, but necessary exercises I put them through.  One of them involves looking at the concept of stability.  For those who were laid off or terminated, unsurprisingly a stable company is very important to them.  For most of them, that means a big company.

What makes a big company for stable than a little company?  Because that’s a myth.  And how do you define a “big” company anyway?  How many “big” companies took a huge nosedive in 2011?  Let’s count some of them:  Circuit City, Borders, Linens’N'Things, American Airlines…

Anyone else want to work for a big company under the assumption they’re more stable?

More important than judging stability by the size of the company is knowing how to spot signs of instability.  Company size doesn’t determine the stability of a company, people do.   As my first recruiting manager, back when I started as a recruiter in 1985,  frequently said, “The only thing that determines a successful company from an unsuccessful one is the people who make up the company, and the decisions those people make.”

Decisions are determined by philosophy of doing business.  For starters, can the company change with the times and adapt?  Do the execs have a penchant for risk?  If times get tough, do they increase marketing or yank the plug on it?  Do they invest in their employees?  What’s the turnover?  Where was the CEO before this?  How did that company do?

And even then you don’t know.  If I had a dollar for every time over my career that I learned a company was purchased or a new exec came in and replaced the whole team, I could go to Italy and hang out there about 3 months.  What looks stable in June can unravel completely in October.

The only thing stable about stability is the illusion of stability.  BUT while you can’t control the future, you can certainly control the present.  That means do your homework now so if you see signs of problems now, unless you like risk and turnaround situations – and many do – you can remove yourself from consideration rather than run the risk  that your time there might be limited.

11 ways to sabotage your job search

January 4th, 2012 by Judi

sabotageIf your job search isn’t yielding the results you’d like, chances are you’re sabotaging your own efforts.  Over the course of 22 years as a recruiter and 3 years as a coach, I have repeatedly seen people get in their own way and not realize it.  Here are 11 ways in which you might be compromising yourself. 

  1. Not knowing what you want – Are you answering any and all ads that address your function, with little thought to title, the job description, your background, the size of the company, and how they interrelate?   Are you saying “I can learn it,” or “Piece of cake; I can do that in my sleep,” and applying little to no discernment?  Take an hour and plot, based on your entire career, what size company you prefer, how much creativity you need, if you get bored easily and need the stimulus of fixing or growing something, and what kind of environment you excel in.  Then focus on the job descriptions that meet that and ignore the rest of them.
  2. Being too picky – Some people time researching companies, trying to ascertain if they’d want to work there or not.  Often they’re looking for ways to screen it out so they don’t have deal with possible rejection.  Either way, you can’t possibly gauge the answer to that until you interview and find out about the job and the company, first hand, on a face-to-face basis.
  3. Carelessness – in your spelling and grammar.  Carelessness, coupled with poor English skills, seems to be increasing at an alarming rate.
  4. Failing to communicate your uniqueness through the results of your actions – 99.9% of all resumes list job descriptions for the bullets.  Job descriptions don’t differentiate your resume from everyone else’s.  If there are ten people with the same job title, and the same job description, there will be ten different results.  Make sure you communicate yours, because that’s what shows a hiring company what you can do.
  5. Using a generic cover letter – All companies are not created equally.  That’s because they’re run by people and people differ, which means each company, and each job, are going to be slightly different, even if the titles are the same.   Ads tell you what the company wants, and they want to know how your experience fits with their needs. Sending a generic cover letter is the same as telling a car dealer you want a sun roof, and he talks about how great the radio is.
  6. Having too much fun with Facebook – Every time you make a post or add a picture, ask yourself, “Is there anyone I wouldn’t want to see this?”  Don’t rely on your Facebook privacy settings.  Contrary to what some might think, this tip isn’t only for those in their 20s and 30s.
  7. Not following directions – “No calls please” means don’t call.  “Please provide salary requirements in your cover letter” means – to me – at least address the question rather than ignore it (there are ways around giving them numbers).  “Only online applications will be considered.” Yes, snail mail is better.  Unless they say don’t do it.
  8. Not writing a thank you letter – Incredible that so many don’t do this.  It’s extremely bad etiquette.  No excuses. 
  9. Not researching the company – Yes, people wing it.  What were you thinking when you assumed you could fake your way through it?  You can’t.  Next time don’t bother to show up, because you wasted everyone’s time, including yours.
  10. Lack of enthusiasm – if you aren’t excited to learn more about the job, why are you there?  Some job seekers think that smiling, showing interest, and exhibiting vitality is unprofessional.  No, it just looks like you don’t care if you get the job or not.
  11. Having a lousy resume – What’s a lousy resume? Any or a combination of the following:  teeny font, bad  layout, difficulty determining one job from another, too many sections for each job, having a section called “selected accomplishments,” having an objective, having no summary/profile at the top, and most of all – which almost every resume has even if the rest of the problems aren’t present: having boring bullets that don’t communicate your uniqueness.  

Finding a job is a skill.  If you’re not satisfied with how your search is going, you can change that.

Holiday cheer or holiday sneer?

December 29th, 2011 by Judi

holiday cheer“ #*&$^@*”  Is this you this season?  Your guests are still visiting or you’re due to travel home, presents need to be exchanged, family patterns are taking their toll, holiday madness in the airport….

Look around you.  What do you see?  Harried clerks, irritated shoppers, grumpy travelers, crowded parking lots, people with headaches.  Are you one of them?

It’s easy to get caught up in the minutiae of day-to-day life and its problems.  Your Christmas platter broke, everyone wants something from you, your sister didn’t give you a gift list and hates the sweater you gave her.  You just want the holidays to be over.

Why are you behaving like this?  Is it making your life easier? Is it helping those around you?  Why are you perpetuating the problem?

Life moves in cycles.  The only constant is change.  Today’s craziness is tomorrow’s tranquility.  When you’re in the middle of today’s craziness,   you can’t always change things and make them uncrazy.  But you can change your attitude, and remember that this, too, shall pass.

Moods are contagious, mostly because we forget that our mood is our choice.  Other people don’t put us in a bad mood; we allowed their bad mood to affect us.

Whether you’re standing in after-Christmas lines impatient to make an exchange and slamming your credit card on the counter, blaring your horn in the parking lot, or heaving heavy sighs at your spouse, remember that “catching” someone else’s bad mood means your grumpiness may now be passed to the next person with whom you interact.

We aren’t separate from each other.  We’re all part of the universe, like a bucket of water taken from the ocean is still part of the ocean.  Energy travels.  We pick up the moods of those around us, unless we choose not to or choose to be a change agent.

The remainder of this season, let’s do something different.  When we get grumpy, stop, stand up straight, and breathe.  If you’re in a store, be patient.  Bring a book and read while you wait.

Others are also shopping after-Christmas sales and the clerk may be harried too.  Before you grumble about a distant parking space, notice you now have the opportunity for some exercise.

In fact, let’s go one step further.  If you see an irritated mother whose child just spilled her coke, step in with a napkin.   Smile at the person walking by you or the salesperson in the store.   Look people directly in the eye, and mean it when you say, “Have a great day!” Ask your family for help with a big hug and kiss instead of sounding annoyed. 

Did we forget that although it’s after Christmas, this is still a time of joy?  A time to be gracious and conscious of those around us?  To savor the moments instead of counting the days until it’s over?

II’m no different.  I see my parents once each year, and while my relationship with them has greatly improved from when I was in high school, we still have our moments. 

In their desire to protect me from failure and disappointment, they have a tendency to squash my ideas and willingness to take risks.  If I absorb that, eventually it will erode my confidence and I forget that their intentions are good.  Soon I’m past the point of no return and might say things I regret.  

Stressful times are testing.  But the more you are tested, the more you can practice not letting it affect you.  And the more you practice, the easier it becomes.  After all, it’s your choice how you respond to others and what message you convey. 

This season, let’s focus on “spread tidings of comfort and joy,”  send “joy to the world,” and remember “tis the season to be jolly” by not twisting off when others are crazy, and by sending love back instead of more craziness.