Archive for the ‘case studies’ Category

Is a job ever worth handing over your social media log-in info?

Wednesday, March 21st, 2012 by Judi

Coercion“Oh brave new world! That has such people in’t!”  In context, this line by Miranda in Shakespeare’s The Tempest (Act V, scene 1), was ironic.  Huxley’s title Brave New World, also ironic.  Let’s visit another literary work:  A Handmaid’s Tale by Margaret Atwood.  A little less facetious and considerably closer to Orwell’s 1984.  

AP recentlyreported that Justin Basset was asked for his FaceBook log in info during an interview so that the company could examine his page because his profile was set to private.  Basset withdrew his application.  (Job seekers getting asked for Facebook passwords)

This egregious request – and expectation that it will be met – isn’t a stand-alone act.  It just happens to be blatant enough that there’s action moving against it.  But the principle is  condoned within the parameters of other invasive acts, some of which we willingly participate in.  So allow me to digress a bit and follow along outside of the job search world for a minute.

  • Want gas or electricity? A phone? Cable service?  Hand over your ss#. 
  • Get savings and gifts!  Just swipe this little tag you carry on your keychain…. (how many of those do you have?)
  • Prevent terrorism!   Millions support the Patriot Act, which allows the FBI to freely search emails,  phone records, and financial records without a court order. 
  • Been “frisked” or searched when you went through the metal detector prior to flying?
  • How much of the world knows who you are, what you’re doing, who and what you like and don’t like, where you live and went to school, when your birthday is…..because you’re all over social media?

This is not an exhaustive list by any means.

Hiring companies have always conducted references.  Government related entities have always done their checking a little more arduously, and in some cases, rightly so.  But then private companies started with the background checks and fingerprinting.  Then drug tests – even if you weren’t operating machinery.  In the last few years credit checks were added to the mix.

As a career coach, I teach job seekers how to  take back control of their career by not doing everything they’re told, showing them why they don’t have to follow rules such as submitting their resume online and teaching them more productive and effective ways.   I’ve long maintained the reason the companies take all the power is because job seekers give it to them.

But this Facebook thing is different.  There’s not a way around it.  You either give it up or go home.  Obviously not everyone is going to be able to go home, like Basset was.    So what do you do if that’s you?  You still go home.

Don’t be cowed into submission or rationalize it by telling yourself you’ve nothing to hide.  A company who will ask you to hand over that information has no respect for boundaries and that will show up elsewhere after they’ve employed you.  Signing yourself in so they can nose around isn’t any more acceptable. 

Acquiescing is the same as condoning.  Letting a company blur your boundaries is no different than being in a relationship where your partner has no respect for your boundaries.  They’re both invasive and abusive.

Nothing is black and white, especially to a private company who wants to rationalize their screening process for hiring, because unacceptable behavior is tough to define.  What is one company’s harmless behavior can be another company’s cause for dismissal.  It’s the principle we’re talking about here, and the principle is controlling others.  It’s coercion.

For the record, note the article says the Dept of Justice regards it as a federal crime to enter a social networking site in violation of the TOS (although they’re not prosecuting for it), and that both MD and IL have proposed legislation making this illegal.

Have enough respect for yourself to leave, just as Bassett did.  Because if too many people don’t, then bit by bit, it becomes acceptable, simply because there are too many complying.

don’t rationalize rude behavior – part 1

Friday, August 6th, 2010 by Judi

rudeIn order to get a job, people will rationalize red flags and  fail to make a connection between an isolated event or two and the much larger picture.    I saw this often as a recruiter when I asked candidates questions about their previous jobs.    I see it now with my clients – or people who send me emails – when they are clearly taking something  just to take something,and I counsel them against moving forward in the process and why that is.

These same red flags show up for me too.  That’s because we’re all marketing ourselves in one way or another.    You – the job seekers -  with your resume and cover letter, and me through various means in order to reach more job seekers. 

Although writing and speaking opportunities find me, I also look for them: ezines, newspapers, authors and journalists that might be interested in quoting me or carrying my articles.

One of the reasons I so actively advocate following up is because having been a straight-commission, top-producing sales person who earned my living building relationships with people, I know how important following up is and why it’s necessary.  And I know the frustrations of it, too.  I also know from experience that the red flag is relative to the person, and have nothing to do with me.

When I make a cold call, first I inquire. Then I follow up.  By then, usually I have a dialogue started because the person to whom I’m inquiring gets back with me.  If not, I follow up a third time, and a fourth.   I repeat the reason for calling.  I refresh their memory as to my earlier communications.  I mention that I’ve left a few messages.  I’m always polite.  By the last time, I specifically say I’ve left several messages and would they please take a few minutes to call me back?  So they have to actively and consciously decide not to do that.  It’s not as if they’ve forgotten who I am.

Truthfully, by the fourth time, I’m more interested in just seeing what happens.  I’m not really expecting anything and not sure that if the opportunity presents itself at that point that I even want to pursue it any longer.  The lack of professionalism some people exhibit is astounding.

You have this happen all the time.  You follow up on a resume.  Nothing.  You speak with a recruiter, and then can never get a hold of them again.  They promised to call you about a great opportunity.  Nothing.  You schedule a meeting.  The person doesn’t show up or was called away.  You follow up on an interview.  No return call.

Rude, rude, and rude.  Them, not you.

I don’t care who they are.  I’ve read about singers, movie stars, and even the President, who make a point of answering every letter they receive, although they’re generally form letters sent by people hired to do that.  I’ve called CEOs of large corporations or hospitals, and although I might not speak with them immediately or ever, the admin assistant  phones back.  

The point is that the contact was acknowledged.  Who has such a big ego, or is so busy that they can’t take a minute to even delegate that task to someone?  It leaves me shaking my head in wonder.

Let’s put this statement “them, not you” into perspective.  When I’m selling various newspapers around the U.S. on carrying my column, I share that I was syndicated for 2 years in over 300 major metropolitan markets until they changed their format.  I mention I’ve been a Sunday columnist for the New Haven (CT) Register for four years, and that I’ve written over 50 articles for a trade magazine with which I used to be associated. 

Generally, I’m received enthusiastically and so newspapers around the US are carrying my columns for free in return for my ability to reach more job seekers.  (With newspapers having trouble, they often assign an editor or a reporter to do their columns, so asking for payment would be pointless). 

Yet, with my local paper, a small weekly one, the editor had to talk to the board, and the board, which convenes once per month, would have to vote on it.  The editor forgot to bring it up and after several conversations, it wasn’t worth it.  They’ve gone through several editors since then.  Gee – what  surprise.

Part 2 – an incredible example of a jerk and what all this means to you.  Look for it next week.

follow up on Jim (brazen – ? smart move…)

Tuesday, January 12th, 2010 by Judi Perkins

happy biz manOne of my recent posts was about a previous work colleague of my boyfriend whom I called Jim. (the colleague – not my boyfriend!) If you haven’t read that post, scroll down a bit and check it out before you read the update (hint: look for the same picture!).

Recently, Jim’s boss (let’s call him Alfred), the one that couldn’t seem to handle setting up an interview, had HIS boss (let’s call him The Big Guy) visit. The Big Guy stuck his head in Jim’s office and said “I’m going to fire Alfred. Then let’s talk about your salary.”

Yes, folks, Jim got a tidy raise. Jim has already demonstrated quite well his benefit to the company and that he knows what he’s doing. And with his penchant for details, he is excellent at his job.

So now they’re going through year end, typically a difficult time. At Jim’s previous job that gave him twice the salary, that time was stomach churning, deadline worry because the company is so disorganized that things that should flow easily are a nightmare.

Here? Well, it’s a new USA office. And the guy that couldn’t get things straight is gone. And Jim is starting them off sweetly and smoothly. He just got a 15% increase and indications are that there is more to follow.

Remember all this when you’re feeling as if you need to fit the mold, behave, make people like you, AND you’re acting against your instinct and who you are regarding a particular opportunity.

brazen (?) smart move gets him the job

Wednesday, December 9th, 2009 by Judi Perkins

My boyfriend, Steve, has a friend who we’ll call Jim.  Jim was a Director of Accounting for an international firm and making $95,000/year when he, along with a huge other number of people, were laid off in spring.  He’d been there for 23 years.

Jim is intense.  Detail oriented.  Never carries a balance on his credit cards – pays them off the second he gets the bill.  Regularly negotiates a store owner on a price like you’ve never seen. Very focused.  Prone to worrying. 

The company for which he originally worked was – is – so disorganized that making the tax deadlines was an ordeal for easygoing people.  For Jim, it kept him up nights, worrying, dry heaving.  Major stress. 

Predictably, having been there 23 years, he wasn’t strong in interviewing.  Steve kept telling him to contact me (because I know Jim and his wife well), but Jim never did.  That’s okay.  That’s how Jim is.  So he just continued to blast his way through interviews, just a little too outspoken and a little too intense.  Generally the right message, but a not-so-effective delivery and too early in the process.  Always the bridesmaid; never the bride.

Through their accounting firm, he learned of a company (from the same country) establishing a US operation.  The CPA firm guy hooked the two up and Jim went to interview.  The first time they moved it because they weren’t ready.  The second time they kept him waiting 2 hours.  There was a third, I think Steve said, and the fourth time they finally got the first interview taken care of.

There was a second interview and a third.  Jim met with the guys from the other country.  Everything looked really good.  And they weren’t interviewing anyone else.  The salary?  $60K.

Jim waited.  And waited.  And waited some more.  Steve, said “Look, this is the kind of situation where you’re going to have to just call up and move it.  You’re going to end up having to write your own offer letter.”  Jim waited.  And waited.

One night he woke up in the middle of the night  and decided, “That’s it.”  And the next morning he called the company.  And he told them “You need me.  I don’t care about the lower salary.  The lack of stress more than offsets the drop in compansation.”  He and the internaitonal guy talked for a while – and yes, they were quite sure Jim would be leaving, bored, underpaid so they’d decided not to offer him the job.

When Jim got to the point where he didn’t care what they thought – he just wanted the job and was ready to tell them that and tell them why – they hired him.

I say it, and I say it, and I say it again.  You need to know what you want and why, and then as you find the company you want, you need to focus in on that company and make sure they realize who you are, why they need you and why you want them.

Polite pussyfooting and the “any job” attitude will only keep you unemployed.